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Friends and Family Test

The NHS Friends and Family Test

The NHS Friends and Family Test (FFT) is an important opportunity for you, the patient, to provide feedback on the services that we provide here at Southwood Practice.  The questionnaire is a brief set of questions asking if you would recommend us to your friends and family.

The feedback you give will help NHS England to improve services for everyone.

At Southwood Practice we are offering you various ways to complete the FFT.  There are questionnaires available in the surgery, you can click on the link below, and use the button at the bottom of this website - take our survey. 

If you receive text reminders for your appointments via your mobile phone, you will be sent a follow up text after your appointment in which you can reply.

https://www.surveymonkey.com/s/SouthwoodFriendsandFamily

 

Further information regarding the FFT is available from NHS.uk via http://www.nhs.uk/NHSEngland/AboutNHSservices/Pages/nhs-friends-and-family-test.aspx

Page reviewed: October 2017 rc



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