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Disability Awareness and Carers Information

The staff at Southwood Practice are very aware of our patients with special needs. The building is situated on one level and has access for wheelchairs and patients with poor mobility. We also have a wheelchair avaliable for use within the surgery.

Disabled parking is available in Morrison’s’ car park.

The surgery operates the Loop System for patients with hearing difficulties and the Hampshire Deaf Association can provide sign language interpreters, upon request, for appointments booked in advance.

Language Interpreting services are available from thebigword telephone interpreting service, again upon request for appointments booked in advance.  

If you require any of the surgery leaflets in an alternative language or large print please contact reception.

Attached is a copy of the surgery carers protocol:

Southwood Practice Carer Protocol

Below is a template of a card that can be used to alert services that someone relies on you for care:

Carer Emergency Card

Please also see section 9. External Links to useful websites.

 Southern Health as information via the link below regarding accessing help for disabled adults:

http://www.southernhealth.nhs.uk/services/mental-health/adult/access/

 

Page reviewed: October 2017 rc



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