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Welcome to the Southwood practice Website

 

 

Practice News Appointment changes

The practice acknowledges that a 4 week wait for a routine appointment is not acceptable and are endeavouring to facilitate routine bookable appointments with GPs within 2 – 3 weeks.

Urgent appointments are always dealt with via the clinical assessment appointment on the day.

Since we have been offering pre bookable appointments up to 4 weeks in advance, we have noticed that the numbers of patients who failed to attend these appointments has increased. This equates to 2 – 3 hours of GP or nurse time per week where patients have not arrived or notified the practice of their inability to attend their appointment.

This is despite the surgery offering an appointment card when booking at the desk; and voice message reminders to your landline telephone or text message to your mobile phone. You can even cancel your appointment with this method.

If you have registered for Emis on-line Access which is available via individual log in 24/7, where you can see and book appointments with GPs and order repeat prescriptions and change personal details. We have now made available restricted registration for this service, through the internet for easy registration

 

To alleviate the waste of NHS resources we are trialing an availability of only 2 weeks GP advanced bookable appointments with effect from 4th August 2014.

We constantly strive to improve our service, and your consideration and assistance in this matter would be gratefully appreciated.

 


 

blood_tst

WALK-IN BLOOD TEST CLINICS

(For patients registered at Southwood practice only)

 

 

Practice will be offering a walk-in blood test service for blood tests requested by Southwood practice Clinicians.

Clinic Times:

Monday3:30pm - 6:15pm with Helen

Wednesday08:30am - 10:00am with Sandie

For fasting blood tests

 4:00pm - 7:15pm with Helen  

Thursday 08:30am - 10am with Sandie

For fasting blood tests

 Friday 2:00pm - 3:45pm with Helen

 

There will be a limited amount of booked appointments available and we reserve the right to amend or cancel clinics.  Where possible we will endevour to notify patients in advance of any change in clinics.

 


 

policies Click here to view our practice policies

 

Please visit our Surgery News section - from the right hand menu for information about online services and health information.

Our email address is nehccg.southwoodpractice@nhs.net - this can be used for feedback.


pill Click here to register to book appointments and order your repeat prescriptions online


(Site updated 23/07/2014)
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If you are unable to attend your appointment please contact reception on 01252 371715 so that this time may be used for another patient.

Out of Hours Telephone Number for URGENT Medical Assistance

If you require urgent medical assistance when the surgery is closed please telephone 111. 

If you are calling after 8am between Monday to Friday please call the main surgery number 01252 371715.

 

 
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